The following General Terms and Conditions are applied between you and Imethical International Corp S.L. (henceforth “ImE” or “us”):
1.1. The presentation of our products at the shop ImE only constitutes a non-binding invitation to purchase our products.
1.2. By sending an order you are sending a binding offer to formalize a purchase with us.
1.3. By sending the goods we are accepting your offer. The email that is automatically generated confirming the receipt of your offer does not constitute an acceptance of that order or offer which you have sent. It only documents the fact that we have received your order, and it will be pending acceptance. We will notify you immediately in case that the order is not going to be executed. We reserve the right to accept and/or send orders partially, due to the lack of stock or for any other reason.
1.4. While we process your order, we will inform you by e-mail if we find that the products that you have ordered are not available. The contract is not considered as concluded if the ordered goods are not available.
1.5. We only sell to final consumers that are 18 years or older and in quantities which can be commercially considered as normal.
1.6 The order process at our Online Shop consists of three steps. First, you select the goods you want to purchase. Second, you have the choice - if you so wish - to register as a client. The third step allows you to enter the billing and the shipping data and to select the desired payment method. Once this process is completed, you can send your order. Once you have sent your order, you can print it.
2.1. Regardless of your legal right of withdrawal of an order, we offer you voluntarily the possibility of returning the purchased goods. This allows you to return any product purchased on ImE, without charge, within 14 working days after the receipt, without giving any reason for it as long as the goods are entirely intact, complete and have not been used. In this sense, you can only examine or test the goods in the same way as you would be allowed to do in a conventional store. The foregoing applies to goods that have an adhesive or a seal, or a packaging, or a closing, or similar for hygienic reasons, as long as the adhesive, seal or closing have not been opened or used.
2.2. The possibility of returning the goods does not apply to customised products nor to products which have been made according to customers specifications.
2.3. In all other cases, the right of withdrawal contained in section 3 will apply.
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third person indicated by you, who cannot be the shipper, have been ultimately in possession of the goods.
You can exercise your right of withdrawal by indicating your decision to withdraw from the contract through a clear statement (e.g. a letter sent by post or by e-mail) or by returning the articles, if you have received them before the deadline.
In case you want to indicate us your decision to withdraw from the contract through a clear statement, you can write us indicating the order number, the name of the purchaser, the date of receipt, the address where the order was received and your signature, by indicating in the body that you withdraw from the purchase contract.
The notice of withdrawal or the return of the goods should be sent to:
Imethical International Corp.
AVDA. SAN ANDRES 83
24010 Trobajo del Camino (León)
E-mail address: [email protected]
To maintain the deadline for revocation, it is enough for you to report your will to exercise your right of withdrawal before the time limit expires.
If you withdraw from the contract, we will refund the corresponding amount of all payments made, including shipping costs (with the exception of costs resulting from the selection of a delivery method which is different to the cheapest standard shipping we offer), without delay and not later than 14 days from the date in which you communicate us your decision to withdraw from the contract or in which we have received the goods.
We will proceed to make that refund by using the same payment method that you have used for the initial transaction, unless another option has been expressly agreed; in any case, you will not incur any costs as a result of the refund.
We can withhold the refund until we have received the goods or until you have supplied evidence of having sent back the goods, whichever is the earliest.
It is necessary to send back or to deliver us the goods without delay and, in any case, not later than 14 days from the day in which you communicate us your decision to withdraw from the contract. The deadline shall be deemed to have been met as long as the goods have been sent before the deadline of 14 days. We will take charge of the return costs as long as the article is considered as defective or mistakenly sent. Otherwise the charge will be 5€ for the shipping costs. ImE reserves the right to collect this amount.
You have to take responsibility for a possible decrease in value of the articles, only if this decrease in value results from a different handling than what is necessary for establishing the nature, the characteristics and the functioning of the articles.
The right of withdrawal will not be applicable to contracts for delivery of articles which are not prefabricated and whose production is made according to the specifications of the consumer, or which are produced according to the personal needs of the consumer.
4.1. The minimum amount of an order is 24€. ImE reserves the right to apply offers to this point.
4.2. In addition to the purchase price, we will charge the corresponding amount of shipping costs for each order, depending on the country.
4.3. Orders are shipped between 1 and 5 working days after the order, as long as there are not or there have not been problems with the payment processing of the present purchase or of previous purchases, or any internal stock error.
5.1. The prices at the time of the order are those which apply. All prices include the legally applicable taxes.
5.2. The goods can be paid by any of the methods suggested in the order process according to the General Terms and Conditions. We reserve the right to exclude certain payment methods.
5.3. We reserve the right to invoice you for additional costs in the case that your payment has been delayed. In case of delayed payment (arrears), you agree to compensate us for the costs, expenses and anything we incur during the collection process. This includes all extrajudicial costs earned by collection agencies or by lawyers who are entrusted the collection management, and this all without prejudice to the obligation to pay the costs of the corresponding procedures.
The goods remain property of ImE until full payment.
Unless expressly provided otherwise, legal regulations on product warranty apply.
All contents of this website, including the text, graphics, pictures, images, videos, sounds, illustrations and software are our property or the property of affiliated companies, licensed companies and / or content providers.
All this content is protected by copyright and other laws. It can only be used with our express authorisation.
All registered trademarks used on the website are our property, unless stated otherwise. They cannot be used without our prior written express consent.
The Law of Spain apply to our trade relationship with you, without prejudice to the safeguards of obligatory application for the protection of consumers in other countries.
The application of the United Nations Convention on Contracts for the International Sale of Goods is excluded.
If any clause of these General Terms and Conditions is declared invalid, illegal or unenforceable, the validity, legality or enforceability of the remaining clauses shall not be affected.
Imethical international Corp S.L.
C/ Presa Vieja 2, 24193 VILLAQUILAMBRE (León)
E-Mail: [email protected]
Mercantile Register of LEÓN, volume 1121, sheet 145, page LE-18387, registration 1ª.